Privacy Policy

Overview

Scope
This Privacy Policy describes the information CT POS SOLUTIONS (“we”, “us” and/or “our”) collects when you and others interact with us through our products and services, including our customer systems, websites, applications, APIs, and any other covered product or service that links to this Policy (collectively, the “Services”). It also explains how we use and share that information, the measures we take to secure your information, and the choices you have with respect to information about you.

Consent
Please read this Policy carefully. You agree and consent to this Policy by using the Services.
If you are using the Services on behalf of a company, organization, government, or other legal entity, your use certifies to us that an authorized person from your organization has accepted this Policy on your behalf, and that you are authorized to use the Services.

Changes to the Privacy Policy
We may revise this Privacy Policy from time to time. The changes will not be retroactive, and the most current version of the Policy, which will always be at https://ctpossolutions.com/privacypolicy, will govern. We will try to notify you of material revisions, for example via a Service notification or an email if you have an account. We will also keep prior versions of this Privacy Policy in an archive for your review. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Policy.

Children
Our Services are not targeted or directed at children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Information We Collect

Personal Data that we collect directly from you
When you use our websites or mobile applications to download a whitepaper, request a trial or ask for any other information, you will be asked to provide contact details which we will then use to deliver the requested information and/or service.
If you are using or accessing our Services, whether in connection with a paid subscription, a free trial or purchased service, we may ask for specific information, such as your name, address, e-mail address and phone number for us to be able to perform our obligations under the terms of these Services. In addition, we collect your payment details to be able to process the payment of your subscription fee or purchase price.
Subscribers may provide Personal Data of End-Users and other third parties by inputting that Personal Data into the Services, for example, when they process a transaction. This Personal Data is collected and used in accordance with the Subscriber’s privacy policy.
Information that CT POS SOLUTIONS may collect about you through our Websites and Applications

Technologies Used by us
As part of our websites, including applications, and Services, we use various technologies such as “session” and “persistent” cookies (small data files that we transfer to your computer), web beacons (tiny image files on web pages that communicate information about the page viewer to the beacon owner), log data, and third-party analytics services, such as Google Analytics, to collect and analysed information about Visitors, Subscribers and End-Users. For more information on how Google processes your personal data within the framework of Google Analytics, please consult this web page. Technology is, by its nature, dynamic and ever-changing; the technological tools used today by CT POS SOLUTIONS are therefore subject to modification and replacement in the future.

Personal information
We are committed to maintaining the confidentiality, integrity and security of any personal information about our users. “Personal information” for purposes of this Policy means information you provide to us through registration on this Website, such as your mobile phone number or email address.

Additional Information
You may provide us with additional information, such as a short biography or a picture. We may use your contact information to send you information. You may unsubscribe from these messages by following the instructions contained within the messages or the instructions on our web site. If you email us, we may keep your message, email address and contact information to respond to your request. Providing the additional information described in this section is entirely optional.

Log Data
Our servers automatically record information created by your use of the Websites or Services (“Log Data”). Log Data includes information such as your IP address, browser type, operating system, the referring web page, web pages visited, location, your mobile carrier, your computer or mobile device type, search terms and cookie information. We receive Log Data when you interact with our websites or Services, for example, when you visit our websites, sign into our Services, or interact with our email notifications. You may delete or disable certain of these technologies at any time via your browser settings. To optout of analysis by Google Analytics on our website and other websites, please visit Google’s web page.

Session Cookies
We use “session” cookies to keep you logged in while you use our Services, to better understand how you interact with our Services, and to monitor aggregate usage and web traffic information on our Services.

Persistent Cookies
We use “persistent” cookies to recognize you each time you return to our websites or Services. For example, we create a persistent cookie that includes some basic information about you, like your most recent search. We use this persistent cookie to remember your preferences and, if you create an account, to make your user experience consistent.

Tracking Technologies
Web beacons, tags and scripts may be used on our Websites, our Services, in e-mails or other electronic communications we send to you. These technologies help us in understanding how our Websites and Services are used, what other websites our visitors have visited and when an email is being opened and acted upon so that we can improve our Services.

Third Party Analytics Services
We use third party analytics services such as Google Analytics, Mix panel and others to help understand use of our Service. Analytics services collect information sent by your browser as part of a Web page request, including cookies and your IP address. These third-party services have their own privacy policies governing use of this information. We continually evaluate analytics services to use in addition to those mentioned, and we may update this policy in the future to reflect our ongoing use of said services.

Notifications and E-Mail Newsletters
We may use your information to deliver to you any administrative notices, notification alerts and communications relevant to your use of the Service. We also allow users to subscribe to email newsletters and from time to time may transmit emails promoting us or third-party goods or services. CT POS SOLUTIONS subscribers have the ability to opt-out of receiving our promotional emails and to terminate newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails, such as email alerts. You may not opt-out of all of these communications, which are not promotional in nature, but many such alerts can be turned off in your account settings page. If you do not wish to receive them and you cannot turn them off in your account settings page, you have the option to deactivate your account.

Public Support Forums and Blogs
We operate a public support forum page, and we operate corporate blogs and microblogs in order to communicate with our customers in other various online communities. These forums use third party services such as Zendesk, Facebook, Instagram, Gmail and others. If you interact with these forums, you should be aware that any information you submit there can be read, collected or used by other users and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. These forums are operated by third parties, which maintain their own privacy policies.

Surveys
From time to time, we may also ask you to participate in surveys designed to help us improve the service. Any personal information provided to us in connection with any survey will be used only in relation to that survey and as elsewhere set forth in this Policy.

Information Sharing and Disclosure

Your Consent
We may share or disclose your information with your consent, such as when you use a third-party web client to access your CT POS SOLUTIONS account. We may also share your Private Information as described in this Privacy and Security Policy. Other than as described in this Privacy and Security Policy, we will not disclose your Registration Information, Account Credentials, or Account Data to any third parties.

Service Providers
We engage certain trusted third parties to perform functions and provide services to us. We may share your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this privacy policy.

Law and Harm
We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our rights or property.

Business Transfers
If the ownership of all or substantially all of our business changes, we may transfer your information to the new owner so that the service can continue to operate. In such a case, your information would remain subject to the promises made in any pre-existing Privacy Policy.

Non-Private or Non-Personal Information
We may share or disclose your non-private, aggregated, anonymous or otherwise non-personal information and disclose such data only in a non-personally identifiable manner. We may share information that is not personally identifiable to you or your business, including aggregated statistical information derived from Program Data, with our affiliates, partners, merchants, and others. Such information could be used, for example, to provide us with statistical or other analysis. None of this type of information can be linked by the recipient in a way that identifies the Program Data as pertaining specifically to you. We may also disclose or share information that is not personally identifiable to you with our affiliates, partners, merchants and others.

Modifying Your Personal Information

Editing your profile
If you are a registered user of our Service, we provide you with tools to access or modify the personal information you provided to us and associated with your account. You may change your profile information at any time by going to your settings page.

Deleting your account
You can delete your account by issuing a request via email to support@chef-technology.com or by following the “Delete Account” link on the settings page, if available. When you request us to delete your account for the Service, further access to your account will not be possible. However, portions of your data, consisting of aggregate, anonymized data derived from your Account Information, may remain on our production servers indefinitely. Your data may also remain on a backup server or media. We keep these backups to ensure our continued ability to provide the Service to you in the event of malfunction or damage to our primary production servers. We also reserve the right to use any aggregated or anonymous data derived from or incorporating your personal information.

Limitations on Removal
Even after you remove information from your profile or delete your account, copies of that information may remain viewable elsewhere to the extent it has been shared with others, it was otherwise distributed pursuant to your privacy settings, or it was copied or stored by other users. Additionally, we may retain certain information to prevent identity theft and other misconduct even if deletion has been requested.

Backup copies
Removed and deleted information may persist in backup copies, but will not be available to others.

Security

Access controls
We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect CT POS SOLUTIONS accounts and systems from unauthorized access.

Access password
When you register for the Service, CT POS SOLUTIONS requires a password from you for your privacy and security. CT POS SOLUTIONS transmits information such as your Registration Information for CT POS SOLUTIONS securely. We maintain strict rules to help prevent others from guessing your password. We also recommend that you change your password periodically. Your password must be at least 8 characters in length. You are responsible for maintaining the security of your Login ID and Password. You may not provide these credentials to any third party. If you believe that they have been stolen or been made known to others, you must contact us immediately at support@chef-technology.com, but in any event you should change your password immediately via the Service. We are not responsible if someone else accesses your account through Registration Information they have obtained from you or through a violation by you of this Privacy and Security Policy or CT POS SOLUTIONS Terms of Use.

Encrypted communications
All communications of your password or other sensitive data communications between your computer and CT POS SOLUTIONS are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery. To encrypt these communications, CT POS SOLUTIONS employs an SSL certificate. You can verify your Account Credentials are being sent securely by looking for the lock icon that indicates an SSL connection in your Web browser.

Security concerns
If you have a security related concern, please contact us at support@chef-technology.com. We will work closely with you to ensure a rapid and personal response to your concerns.

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact information
If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, send an e-mail to support@chef-technology.com.